Palazzo Marzoli Resort

NOT RECOMMENDED- Very questionable practices. Arrived late at night for check-in to prepaid room with family. Hotel begin checking us in then demanded we pay an additional $500 in CASH ONLY in order to check in and to accommodate 2 children/teen with us, fine print online states additional person $143. In addition, we did not need a larger room at all since our reservation was already made for the larger room but it was clear they thought they could take advantage. They then attempted to charge $100 for parking whereas other hotels in same area cost ranges up to $50. They also added the tourist tax per person which was not an issue since this is standard. However, the demand of cash only, the detailed instructions regarding ATM location, refusal to add these "legitimate" charges to an itemized bill and charge to card really made us question the legality of the hotels' practices and hotels.com awareness of the same. The vibe here made us extremely uncomfortable and reminded me very much of the American movie GET OUT, very strange vibe. We decided it best not to stay given the bait and switch tactics. We have since filed a complaint for further investigation and for appropriate refund. It was clear that the hotel (not a resort) attempted to take advantage of what they believed was unsuspecting American tourist. We ended up enjoying the Art Hotel / Hotel Pasitea which has been updated and had great staff and service!!!

SMALL HOTEL WITH GREAT VIEW. THE HOTEL IS LOCATED AT UPHILL FAR AWAY FROM SHOPS,RESTAURANTS, BEACH ETC. WALKING DISTANCE TO ALL THE ATTRACTIONS 35-45 MINUTES (UPHILL COULD BE VERY PAINFULL) DEFFINETLY NOT RECOMENDED FOR SMALL CHILDREN OR PEOPLE WITH SPECIALS NEEDS. NO WELLNESS OR JACUZZI AVAILABLE!! VERY POOR BREAKFAST AND SERVICE. DEFINITELY NOT A 4 STAR HOTEL

Beautiful place. Situated above town you have a great view of Positano. The walk to the beach is about 15 or so minutes down the stairs. We opted to take the bus back each time for €1.80. It drops you off about 3 min from the front door. The balcony is nice and relaxing. Garage parking was a great option as the car was safe and ready to load once we were ready to leave. Highly recommend

Very quaint family owned hotel. The staff was very accommodating and friendly. The room was clean and the view was spectacular. The staff went above and beyond to help us plan our day. We would definitely go back. Thank you for your hospitality.