The physical layout of the premises was lovely. Our room was equally as nice. The views were breathtaking. The pool area was private, with magnificent sea views and while small- perhaps seats for 8 couples or three families, the privacy and elevation above the fray of Positano were pluses. All the hotel staff behind desk, porters and restaurant staff were very kind and eager to help.. For example, because the Hotel is way off the main road, you have to have a porter hoist your luggage down four flights of steep stairs, and they were always gracious and uncomplaining. If I had a problem with the service in our room, and there were many, the desk staff were pleasant and appeared ready to resolve, despite that subsequently little to nothing was fixed. Unfortunately the hotel is very high above the town itself. We walked down the stairs and up the single busy road several times each day. Going up the stairs was more efficient time wise but beyond our comfort level, and we spent the week before Italy hiking the Alps. It was perhaps 2 miles at a steep incline going up the winding road amongst speeding cars and motorbikes or 20 minutes going down the thin, dark and precarious steps that are the hallmark of this town. Fair warning: it is very risky to walk this vertical town under the influence. Prepare for a stay at this villa by doing 30” stair climbing for a month to meet the aerobic challenge or find something lower down the mountain. There is a car to town from villa but infrequent and inconveniently timed. The maid service was inadequate for 5 star venue. Despite the hotel pleasantly acquiescing to address the failure of adequate room maintenance with the staff, 5 star levels of proper room care were absent. No turndown service, no new washcloths, no regular replacement of shampoo or body gels or ready replacement of dirty towels. The gel appeared to be watered down. The mechanicals of the room did not function. The Bidet was a puzzle: Sometimes it worked but sometimes it just poked you in the rear, and then retracted. We told the desk and they responded by unplugging it to wait for a part. There were two days where the nights were cold, as October can be, and the heat in our room was broken. The air conditioning would not shut off either, so we were shivering cold. The hotel responded to this problem by unplugging the entire HVAC unit. The was a second warm comforter we used to stay warm but strangely on the last day of our stay, the maid removed the second blanket from the room entirely.

We stayed in the Executive Suite for 3 nights. This was by far the best place we stayed during our 10 night trip in Italy. The suite is 2 bedrooms, 3 bathrooms and has 2 living rooms. The best part is the giant balcony with tons of seating and the best view in all of Positano. The staff was great as well. We used their limo and boat rental company which were both great as well. We could not have asked for anything more. I would highly recommend Villa Magia

This hotel is extraordinarily good. The views, the room, the food, the pool, the staff and the atmosphere were amazing. We finished our Italian adventure at this hotel and it was the perfect way to conclude our holiday. The hotel has so much to offer and we particularly enjoyed relaxing by the pool with those post card ocean views. Can't wait to return!!!

Villa Magia is a wonderfully warm, beautiful, and luxurious hotel. It's location is excellent - slightly away from the most congested parts of Positano but easily accessible but foot in 5-10 minutes. The property itself is beautiful and immaculately maintained. We stayed in a two bedroom suite which also has a lovely and large private pool shared by only 2-3 other properties. The thing that makes Villa Magia a truly wonderful hotel is the staff: from Salvatore at the restaurant and bar to Johnnie who looked after every need when in the room to the front desk who were always warm and welcoming. They made us and our children feel so welcome and looked after. I have stayed at the most luxurious properties in Positano and while not as ornate as some of the other luxury properties, Villa Magia is the best of them. Definitely recommend.