Magia Rituals, Luxury Wellness Retreat in Positano

The physical layout of the premises was lovely. Our room was equally as nice. The views were breathtaking. The pool area was private, with magnificent sea views and while small- perhaps seats for 8 couples or three families, the privacy and elevation above the fray of Positano were pluses. All the hotel staff behind desk, porters and restaurant staff were very kind and eager to help.. For example, because the Hotel is way off the main road, you have to have a porter hoist your luggage down four flights of steep stairs, and they were always gracious and uncomplaining. If I had a problem with the service in our room, and there were many, the desk staff were pleasant and appeared ready to resolve, despite that subsequently little to nothing was fixed. Unfortunately the hotel is very high above the town itself. We walked down the stairs and up the single busy road several times each day. Going up the stairs was more efficient time wise but beyond our comfort level, and we spent the week before Italy hiking the Alps. It was perhaps 2 miles at a steep incline going up the winding road amongst speeding cars and motorbikes or 20 minutes going down the thin, dark and precarious steps that are the hallmark of this town. Fair warning: it is very risky to walk this vertical town under the influence. Prepare for a stay at this villa by doing 30” stair climbing for a month to meet the aerobic challenge or find something lower down the mountain. There is a car to town from villa but infrequent and inconveniently timed. The maid service was inadequate for 5 star venue. Despite the hotel pleasantly acquiescing to address the failure of adequate room maintenance with the staff, 5 star levels of proper room care were absent. No turndown service, no new washcloths, no regular replacement of shampoo or body gels or ready replacement of dirty towels. The gel appeared to be watered down. The mechanicals of the room did not function. The Bidet was a puzzle: Sometimes it worked but sometimes it just poked you in the rear, and then retracted. We told the desk and they responded by unplugging it to wait for a part. There were two days where the nights were cold, as October can be, and the heat in our room was broken. The air conditioning would not shut off either, so we were shivering cold. The hotel responded to this problem by unplugging the entire HVAC unit. The was a second warm comforter we used to stay warm but strangely on the last day of our stay, the maid removed the second blanket from the room entirely.

The reviews set our expectations high and they were absolutely met and exceeded. We stayed in the 2 bedroom, 2 bath suite with a patio that I think has the best views in Positano. We set up a few things ahead of time through the concierge who was very responsive. Airport pick up, boat day and day trip to Ravello. We were greeted with warm hospitality on arrival. Beautiful, comfortable room. We had an amazing dinner at the restaurant on our first night. My girls ranked the steak as one of the best they’ve had. The service of breakfast on our gorgeous patio was well done, timed perfectly every morning. You don’t think you need the special phone they give you (I called it the bat phone) but it becomes indispensable and you are able to have lots of contact with the hotel to send a taxi, to move a reservation, to send towels, whatever. The hotel was very responsive and just couldn’t do enough for us. Gianni caught us leaving without waters one day and ran to get them so we would have them for the road. Just attentive, warm, boutique service. My daughter left her id at a restaurant, they got it back and mailed it to us. Really excellent stay overall. I would not hesitate to recommend wholeheartedly. Only two things to note which were not the fault of the hotel but just as a heads up- in addition to knowing about stairs everywhere, in the 2 bedroom suite, one of the bathrooms does not have a fixed shower head. Many people don’t care, my girls chose to shower in my bathroom bc of it. Also, we don’t recommend doing a driving trip to the Amalfi towns- there was so much traffic, you spend too much of the time in the car. Do a boat trip though! One of the best days of our whole trip. Spectacular way to see the coast!

We stayed in the Executive Suite for 3 nights. This was by far the best place we stayed during our 10 night trip in Italy. The suite is 2 bedrooms, 3 bathrooms and has 2 living rooms. The best part is the giant balcony with tons of seating and the best view in all of Positano. The staff was great as well. We used their limo and boat rental company which were both great as well. We could not have asked for anything more. I would highly recommend Villa Magia

This hotel is extraordinarily good. The views, the room, the food, the pool, the staff and the atmosphere were amazing. We finished our Italian adventure at this hotel and it was the perfect way to conclude our holiday. The hotel has so much to offer and we particularly enjoyed relaxing by the pool with those post card ocean views. Can't wait to return!!!